Effective Date: 05/04/2025
Last Updated: 04/04/2025

Ceylonta Holidays (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, passport details, and payment details.
• Booking Information: Travel preferences, itinerary details, and accommodation preferences.
• Technical Information: IP address, browser type, device information, and cookies.
• Communication Data: Customer inquiries, feedback, and support requests.

2. How We Use Your Information

We use the collected information for:

• Processing bookings and payments.
• Communicating with you regarding reservations and travel updates.
• Improving our services and website functionality.
• Ensuring security and fraud prevention.
• Sending promotional offers and travel updates (if you opt-in).

3. Sharing of Information

We may share your information with:

• Service Providers: Hotels, airlines, tour operators, and payment processors.
• Legal Authorities: When required by law or to protect our rights.
• Business Partners: For exclusive travel offers (only with your consent).

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request details on how your data is processed.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +94 76 576 6205
Address: Colombo, Sri Lanka.